Terms and Conditions

Shastika Software Solution Private Limited

Effective Date: October 7, 2025

1. Agreement to Terms

Welcome to Shastika Software Solution Private Limited. These Terms and Conditions constitute a legally binding agreement between you (the "User", "Client", or "You") and Shastika Software Solution Private Limited (the "Company", "We", "Us", or "Our") governing your access to and use of our website, software products, services, and applications. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with these terms, you must not access or use our services.

2. Definitions

For the purposes of these Terms and Conditions:

  • "Services" refers to all software solutions, products, applications, websites, and related services provided by Shastika Software Solution Private Limited
  • "User Account" means the account created by you to access our services
  • "Content" includes text, graphics, images, software, audio, video, and other materials
  • "Intellectual Property" refers to patents, trademarks, copyrights, trade secrets, and other proprietary rights
  • "Third Party" means any entity other than you or Shastika Software Solution Private Limited

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 18 years of age or the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you meet this requirement.

3.2 Account Creation

To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Security

You must immediately notify us of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

4. Services Description

Shastika Software Solution Private Limited provides various software development services, including but not limited to:

  • Custom software development and enterprise solutions
  • Web application development and design
  • Mobile application development (iOS and Android)
  • Cloud-based solutions and integration services
  • Software consulting and technical support
  • Maintenance and support services
  • IT infrastructure and system integration

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We do not guarantee that our services will be uninterrupted, secure, or error-free.

5. User Obligations and Acceptable Use

5.1 Permitted Use

You agree to use our services only for lawful purposes and in accordance with these Terms and Conditions. You shall not use our services in any manner that could damage, disable, overburden, or impair our systems or interfere with any other party's use of our services.

5.2 Prohibited Activities

You agree NOT to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use our services for any illegal, harmful, or fraudulent purpose
  • Attempt to gain unauthorized access to our systems or networks
  • Transmit any viruses, malware, or harmful code
  • Engage in any form of data mining, scraping, or automated data collection
  • Reverse engineer, decompile, or disassemble our software
  • Impersonate any person or entity or misrepresent your affiliation
  • Harass, threaten, or harm other users
  • Infringe upon intellectual property rights of others
  • Upload or distribute spam, chain letters, or pyramid schemes

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, functionality, software, code, designs, graphics, logos, trademarks, and other materials provided through our services are the exclusive property of Shastika Software Solution Private Limited or its licensors and are protected by international copyright, trademark, patent, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our services without our express written permission.

6.2 License Grant

Subject to your compliance with these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for your personal or internal business purposes. This license does not include any rights to resell, redistribute, or create derivative works.

6.3 User Content

You retain ownership of any content you submit or upload to our services. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content for the purpose of providing and improving our services.

7. Payment Terms and Billing

7.1 Fees and Charges

Certain services may require payment of fees as specified in our pricing plans or service agreements. All fees are quoted in Indian Rupees (INR) unless otherwise stated. You agree to pay all applicable fees in accordance with the payment terms presented at the time of purchase.

7.2 Payment Methods

We accept various payment methods including credit cards, debit cards, net banking, UPI, and bank transfers. By providing payment information, you represent that you are authorized to use the designated payment method.

7.3 Taxes

All fees are exclusive of applicable taxes, duties, and governmental charges, including but not limited to GST (Goods and Services Tax). You are responsible for paying all such taxes and charges.

7.4 Refund Policy

Refunds are handled on a case-by-case basis in accordance with our refund policy. Custom development services are generally non-refundable once work has commenced. For subscription-based services, refund eligibility will be determined based on the specific service agreement.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the business relationship. This obligation shall survive the termination of these Terms and Conditions. Confidential information includes technical data, business strategies, customer lists, pricing information, and any information marked as confidential.

9. Warranties and Disclaimers

9.1 Service Warranty

We strive to provide high-quality services and will use commercially reasonable efforts to ensure our services function as described. However, we do not warrant that our services will be uninterrupted, error-free, or completely secure.

9.2 Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ANY ERRORS WILL BE CORRECTED.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SHASTIKA SOFTWARE SOLUTION PRIVATE LIMITED SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR INR 10,000, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless Shastika Software Solution Private Limited, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from your violation of these Terms and Conditions, your use of our services, your violation of any rights of another party, or your violation of any applicable laws or regulations.

12. Third-Party Services and Links

Our services may contain links to third-party websites, applications, or services that are not owned or controlled by Shastika Software Solution Private Limited. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party services. We recommend reviewing the terms and privacy policies of any third-party services you access.

13. Data Protection and Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. We are committed to protecting your privacy and complying with applicable data protection laws, including the Information Technology Act, 2000, and related rules.

14. Termination

14.1 Termination by You

You may terminate your account and discontinue use of our services at any time by contacting us or following the account closure procedures within our services.

14.2 Termination by Us

We reserve the right to suspend or terminate your access to our services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms and Conditions, fraudulent activity, or violation of applicable laws.

14.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. All provisions of these Terms and Conditions which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

15.2 Jurisdiction

Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in [Your City], India.

15.3 Arbitration

In the event of any dispute, the parties agree to first attempt to resolve the matter through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996, as amended from time to time.

16. Force Majeure

Shastika Software Solution Private Limited shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

17. Modifications to Terms

We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. We will provide notice of any material changes by posting the updated terms on our website and updating the "Effective Date" at the top of this document. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms and Conditions. It is your responsibility to review these terms periodically.

18. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these terms, and the remaining provisions shall continue in full force and effect.

19. Waiver

No waiver of any term or condition of these Terms and Conditions shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices or agreements published by us on our services, constitute the entire agreement between you and Shastika Software Solution Private Limited concerning your use of our services and supersede all prior or contemporaneous communications and proposals, whether oral or written.

21. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

Shastika Software Solution Private Limited

Email: shastikasoftwaresolutions@gmail.com

Phone: +91 7094 78 7979

Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

22. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS AND CONDITIONS, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST NOT ACCESS OR USE OUR SERVICES.